Privacy Policy
Effective Date: 1 April 2025
1. Introduction
Welcome to The Dhwani application ("we," "our," "us"). We are committed to protecting your privacy and ensuring a safe and enjoyable learning experience for children. This Privacy Policy explains how we collect, use, and safeguard your information when you use our subscription-based speech therapy application designed for kids with issues of delayed speech and language.
By using our App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App. The privacy policy does not apply to the third party / online mobile store from which the app is installed or payments made.
2. Information We Collect
We collect the following types of information:
(a) Personal Information:
- Parent/guardian's name and contact details (email, phone number, address).
- Payment details (processed securely through third-party payment providers).
(b) Child's Information:
- First name or nickname
- Gender
- Family details
- Age and learning preferences (language).
(c) Usage Information:
- Interaction with the App (e.g., progress, preferences, learning activities).
- Device information (IP address, operating system, browser type).
(d) Cookies and Tracking Technologies: We may use cookies to enhance user experience, analyze trends, and improve our services. Parents can manage cookie settings via their device settings.
3. How We Use Your Information
We use the collected data to:
- Provide and personalize the learning experience.
- Process subscriptions and payments.
- Improve and enhance the App's features.
- Communicate with parents/guardians regarding updates and support.
- Ensure the security and compliance of our services.
- Push Notification - We may request to send you push notifications regarding your account or the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.
4. Sharing and Disclosure
We do not sell, trade, or rent any personal information. However, we may share information with:
- Service Providers: Third-party payment processors and analytics providers who help us operate the App.
- Legal Compliance: If required by law, such as responding to legal requests or protecting our rights.
- Business Transfers: In case of a merger, sale, or transfer of assets, your information may be part of the transferred assets.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we encourage users to safeguard their credentials.
6. Parental Controls & Rights
- Parents have the right to review, update, or delete their child's data.
- Parents can opt out of non-essential data collection.
- To request data deletion or updates, contact us at archanasthedhwani@gmail.com.
- For detailed instructions on how to delete your account, please visit our Account Deletion Guide.
Usage of App: This app is to be strictly used under parental guidance. The app cannot be given directly to the children for use.
7. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted within the App, and continued use of the App signifies acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Dhwani
archanasthedhwani@gmail.com
Thank you for trusting The Dhwani for your child's future!