Option 1: In-App Deletion

1. Open The Dhwani app on your device
2. Navigate to Settings (gear icon in the top right)
3. Scroll down and tap on "Account"
4. Select "Delete Account"
5. Follow the prompts to confirm account deletion

Option 2: Email Request

If you're unable to access the app, you can request account deletion by sending an email to:

Email: archanasthedhwani@gmail.com

Please include the following information in your email:

• Subject Line: "Account Deletion Request"
• Your registered email address
• Phone number associated with your account (if applicable)
• Child's name (as registered in the app)

We will process your request within 7 business days and send a confirmation email once completed.

When you delete your account, the following data will be permanently removed from our systems:

• Personal information (name, email, phone number)
• Child's profile information
• Assessment data and progress reports
• Usage history and activity logs
• Payment information (except as required for legal and financial record-keeping)

After account deletion:

• Personal data is permanently deleted within 30 days
• Backups containing your data may persist for up to 90 days before being completely purged
• Financial records are kept for the duration required by applicable laws (typically 7 years)

If you wish to delete specific data without deleting your entire account, you can:

1. Contact our support team at archanasthedhwani@gmail.com
2. Specify which data you would like removed
3. Provide your account details for verification

Our team will respond to your request within 7 business days.